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Question:
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What do I do if I lose my keys?
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Answer:
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Call 1-605-338-5786 for instructions on lost keys.
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Question:
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What do I do if my car won’t start or I am having mechanical troubles?
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Answer:
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Contact your Warranty Administrator @ 605-271-6220. Your Warranty
Administrator will provide you with further instructions and assist you throughout
the entire repair process.
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Sioux Falls area residents:If you have a repair issue and become stranded
after hours (M-F after 7pm, Sat. after 6pm & Sun.) We encourage you to contact Lightning
Towing @ 331-0456 and request to have your vehicle towed to Napa Auto Care Center.
Please contact your Warranty Administrator and Napa Auto Care Center the next business
day to advise them of the situation.
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Residents outside of the Sioux Falls area:If you have a repair issue
and become stranded after hours (M-F after 7pm, Sat. after 6pm & Sun.) we encourage
you to contact a recommended towing service from the Preferred Vendor List on this
website.
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Contact an automotive repair facility and schedule an appointment to have the repair
issue diagnosed. Please request the repair shop to provide you and your Warranty
Administrator with a diagnosis and estimate for the repairs. Discuss your payment
options with your Warranty Administrator.
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ALAC can assist you with financing for the cost of your vehicles repair, if necessary.
In order to participate in this assistance, you must be current on your vehicle
payments with ALAC. Please contact your Warranty Administrator for terms and conditions.
We offer this service as a privilege, not a right to our customers.
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